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Reasons for quick loss of customers
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[QUOTE="Augusta, post: 306609, member: 25283"] All businesses look forward to having loyal customers. Customers that don't just go away in a bit but are here to patronise the business for a very long time. Well, this is very possible because it is a realistic thing and it is achievable. But on the flip side you can also experience quick customer disloyalty to your business where people are going away quickly from buying from you. This might actually be your fault and this can happen if you are doing the following. Increased Cost without Adding Value. Customers will quickly move away from you in. bit of you are offering goods at a high cost without added value. Customers love to spend their money where they will get higher value for it Poor customer service You would not survive for long with a poor customer service, customers will move away quickly when they realise how Little You Really Care. about them... Little or no Personalization. Customers might have come to your business for value but you would make them move away so quickly when you don't operate on a personal level with them No loyalty programme You want the customers to remain in the business but there's no Offer of a Loyalty Program..The customers will move away quickly. [/QUOTE]
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