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Business strategy
Organisational culture and its effect on a business success.
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[QUOTE="Knowlopedia, post: 304799, member: 91868"] Organisational culture is the set of shared values, beliefs and norms that shape how a business operates. It affects the way employees interact with each other, customers and management. A strong organisational culture can have a positive impact on a business’s success by creating an environment where employees feel valued and motivated to work hard. A positive organisational culture encourages collaboration between teams, which can lead to better problem solving and more innovative ideas. Employees who feel appreciated are more likely to be productive and take ownership of their work, leading to higher quality output from the organisation as a whole. Furthermore, when employees are engaged in their work they tend to stay longer in their roles which reduces turnover costs for businesses. Having clear expectations for behaviour within an organisation helps create consistency across teams and departments which leads to greater efficiency in operations. This also allows managers to hold people accountable for their actions without fear of retribution or favouritism from colleagues or superiors. Additionally, having consistent standards helps ensure that everyone is treated fairly regardless of background or experience level within the company. Organisational culture also has an effect on customer relationships as it sets the tone for how customers will be treated by staff members representing your brand or product line-up. If customers perceive your staff as friendly and helpful then they are more likely to return again in future; conversely if they find them unhelpful then this could damage your reputation with potential clients down the line. In summary, having a strong organisational culture is essential for any business looking to succeed in today’s competitive market place; it creates an environment where employees feel valued while providing consistency across all areas of operations including customer service delivery standards [/QUOTE]
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