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Old or new customers, which is more valuable?
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[QUOTE="Finger Geek, post: 270939, member: 27389"] Which one is old customers and new customers. Customers are customers. We don't need to differentiate the two from each other. In every business, it is sure that there will be old customers and new customers. And it is sure that some customers will leave us and try some other business. If we are trying to say that because a customer is old and have been with us for a long time now so this gives them the reason nit to leave us. If that is the case, then the new ones, are some of them nit old customers of some business that are now trying to join a new business? So I don't think that one is more important. What is important is to be able to make our customers to stay. And we should always satisfied them and make sure that there is good communication because when this happens, it will make us to know what the business is lacking and what the customers want. [/QUOTE]
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Old or new customers, which is more valuable?
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