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Negative effects of publicly fighting a critic of your business.
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[QUOTE="Etini, post: 345997, member: 90141"] When you are seen joining issues with a customer in public, you would give people reasons to believe that there might be some elements of truths in the claims made by the critic. As business people, we should learn to be in control of our emotions. Sometimes, the criticism might be very harsh and almost very damaging. Still, we need to talk privately with the critic instead of allowing things to degenerate publicly. It is not easy to be a business owner but maturity is one requirement and situations like these os where it is mostly exhibited. [/QUOTE]
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