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Business strategy
Increase customer retention with on-site search button strategy
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[QUOTE="Augusta, post: 336983, member: 25283"] The rate at which a customer can easily navigate an ecommerce site can either increase or decrease their retention rate. The thing is that new or would be customers won’t initially know their way around the site as they land on your ecommerce page. So you need to have a site search in place to help buyers who know what they want, and are ready to buy Having this site search when used will immediately pull up what people are looking for. This will take away the frustration of them having to click around with or without success. This can even make them look out for a different business site than waste time on yours. [/QUOTE]
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Increase customer retention with on-site search button strategy
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