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How to resolve workplace conflict as the business manager.
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[QUOTE="Etini, post: 292551, member: 90141"] When two people are working closely together, there is bound to be conflict. The way that conflict is managed would determine if that team can work together going forward. As a leader, the worse thing you would do is to take sides. When you do that, you have lost that team. Try as much as you can to stay neutral. Bring out the point where each person could have done better and advise in case of next time. Some leaders believe in reading the riot act. This has always been counter productive. Diplomacy is the best way to resolve workplace conflict. [/QUOTE]
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How to resolve workplace conflict as the business manager.
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