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Business strategy
How to manage customers and clients relationship.
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[QUOTE="Ramolak19, post: 301431, member: 72962"] I think Managing customer and client relationships is an essential part of any successful business. Here are some tips for doing so: [LIST] [*]Establish a clear line of communication. Make sure that all customers and clients have access to the correct contact information and that they know how to get in touch with the right people in your organization. [*]Focus on building trust. Show that you are professional, responsive, and reliable. This will help to build a strong relationship with customers and clients and ensure that they stay loyal to your business. [*]Listen to feedback. Encourage customers and clients to provide honest feedback about their experience with your company. This will help you identify areas for improvement and make sure that customers and clients feel valued and respected. [*]Provide regular updates. Keep customers and clients informed about the progress of their projects and any changes or updates to your services. This will help to maintain transparency and foster a sense of trust. [*]Reward loyalty. Offer discounts or other incentives to customers and clients who remain loyal to your business. This will help encourage them to stay with you and will also help to attract new customers and clients. [/LIST] [/QUOTE]
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