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How to handle rude customers.
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[QUOTE="Maven Tiger, post: 78483, member: 28968"] Very insightful writeup [USER=26385]@Kennysplash[/USER]. In business we meet a lot of customers with different behaviors. Handling whatever situation it is require some level of professionalism as stated above. If there's no improvement in handling or solving the aggrieved customer complain, just inform the team lead. The team lead with more experience will calm the situation if not resolved. In most cases, the Customer Relation Representatives are now trained to handle such situation. [/QUOTE]
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