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How to develop your employees to their full potential
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[QUOTE="Jasz, post: 258017, member: 61772"] The best way to develop your employees is to have a clear understanding of what makes them tick. In other words, you need to get inside their heads and see what makes them tick. The key is to do this while they are at work. As we all know, work is the most important place in our lives. We spend hours there every day, so it's important to understand how we can make it more productive for us and for our colleagues. A good way of doing this is by asking open questions such as "What do you think about this problem?" or "How would you solve this problem?". You will be surprised by what people tell you about themselves when they feel comfortable discussing issues that interest them and that could help them improve their skills or performance. Another way of getting inside people's heads is by using role-play exercises in which they are encouraged to talk about their experiences and feelings while playing different roles in real situations (for example customer service agent). This can help them identify different situations and prepare them for dealing with these situations better in the future. [/QUOTE]
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