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Business strategy
How to acquire customer loyalty for your business.
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[QUOTE="Etini, post: 337217, member: 90141"] Competition and increased capitalism has given the target customers diverse choices on patronage. Customer loyalty in this age is as thin as ice. How can a business acquire customer loyalty in the face of fierce competition? 1) Value personalization over customization: You have to study a customer deeply, know their pain points as regards your business niche and embark with them on a journey to satisfy that need. 2) Don't just sell, be an advocate for your customers: Always try to educate your customers, research for each of them personally, give sound advice to make sure they make the best use of your products or services. 2. Be a champion, not just a seller: Advocate for your customers' well-being. Offer educational content, personalized advice, and solutions that empower them to achieve their goals. 3) Every purchase should leave an experience beyond the products: Every time a customer comes to patronize your business, they should have an experience that would leave a lasting impression on them and make them to come back. With these three tips, one can easily build customer loyalty for his or her business. [/QUOTE]
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