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How to achieve good customer service
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[QUOTE="Setho, post: 226529, member: 29023"] Whenever anyone wants to open a business he is usually doing this because there is a problem that a lot of customers have been experiencing that he thinks he can be able to solve . This means that the customers are the most important aspect of the business and provided that they are not buying from you your business is not going to be progressing forward . As such everybody should be able to put them as the number one priority and one of the ways in doing so is by putting good and effective customer service . One of the ways to ensure very good customer service is why I always allowed in the customers to participate . In this way you can allow them to be taking some kind of decisions or even bringing some kind of suggestions especially when you are just starting the business . Customer representative channels is also another way to ensure they are kept happy . You can be able to do this by setting up several support channels in social media or in your website or you can bring email support channels to . It is important that you should always treat them with respect and try to be calm by all means . [/QUOTE]
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