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How do you manage customers with unrealistic expectations?
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[QUOTE="saoussen5765, post: 338577, member: 75161"] Managing customers with unrealistic expectations is quite difficult but from the day you set your feet on entrepreneurship, you should have made a commitment that you would put up with all manners of people. Good entrepreneurs would manage a customer to the point that the unrealistic customer would start becoming realistic. When a customer behaves unrealistic, open communication is the way to go. That's why you should learn as an entrepreneur to be able to communicate in every situation. It is your ability to communicate that would dispel the unrealistic expectations from the customer and redirect their expectations about your business to sane levels. [/QUOTE]
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How do you manage customers with unrealistic expectations?
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