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How do you handle bad customers
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[QUOTE="btaliat, post: 119979, member: 26390"] It is very a very detail information about customer service relationship. No matter how frustrating a customer may be, a business owner must know how to calm the customer down and never to raise voice against his customers in any circumstances. Most altercations between customers and the sellers happen when the two parties try to make sure they exchange words. So when a customer is raising his voice, the seller should calm and be placating him [/QUOTE]
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