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Business strategy
Having diplomatic frontliners
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[QUOTE="Bookwormlux, post: 123124, member: 25193"] This is very true as some Frontline workers or employees in some organizations and businesses are not friendly at all. Most of them act rude to customers and behave like someone has done something wrong to them. It is very good to make sure that one's employees generally are diplomat in their dealings as some people would quit patronising you if they have a bad experience with your employees. [/QUOTE]
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