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Business strategy
Description of a good customer service.
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[QUOTE="Axis, post: 339555, member: 66672"] Customer services in a business organization is absolutely important if such business is looking forward to grow and to develop and also to get the attention and loyalty of members of the public to come into the business organization and patronize it as client and customers. In order to develop good customer services in your business, as a business owner you must be able to identify those factors that sum up a good customer service. First and foremost a good customer service is known to be attentive: this is evidently true because it is important that you listen carefully to what your client and customer has to say and know the best way to satisfy their needs and wants that is by understanding the right product to give to them. A customer service that is good should also be timely; majority of businesses today carry out home delivery of goods and services to customers and the client however this should be done on time as agreed. Last of all a good customer service should be responsive; customer loyalty and trust can be worn by a business organization who is constant in giving their customers and clients feedback and a particular issue. [/QUOTE]
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