Menu
Home
Advertise
Forums
Search forums
What's new
Unread posts
New articles
New article comments
Latest activity
Earn Money
Money apps
Passive Income
Paid Survey
Forex
Stock
Real estate
Paid to write
Social Media Earning
Review Website/Apps
Crytocurrency
Bitcoin (BTC)
Ethereum (ETH)
Crypto Exchange
Mining
Crypto Faucet / Airdrops
Binance
Business
Business strategy
Funding a business
Marketing
Digital Marketing
Social media marketing
Email marketing
Brand management
Personal Finance
Money Saving
Retirement
Personal loan
Savings for Students
Debt help
Tax relief
Insurance
Car Insurance
Life Insurance
Liability Insurance
Home Insurance
Health Insurance
Disability Insurance
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Money Making Forums
Business Ideas Forum
Dealing With Business Mistake, Do you need to apologize?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
[QUOTE="Odunsi, post: 2355, member: 15"] Businesses make mistakes all the time, you've made mistakes in the past as well, and do you believe that companies should always apologize or should they be unapologetic for things that they do, I mean, how do you feel about that dynamic? [B]There's no real right or wrong[/B] As a business, you're going to make mistakes. It's inevitable, and it's just a question of time. Some of these mistakes are going to go about where people know about them, some of them, no one's going to know about them. But here's the thing, if you're getting a lot of flak for it, and it's a subject where it's like really opinionated, but there's no real right or wrong or some people feel it's right, some people think it's wrong, the best thing to do is just keep your mouth shut and not discuss it. Because creating more press about it creates more controversy and it brings more attention. [ATTACH alt="Dealing With Business Mistake, Do you need to apologize? - Dealing With Business Mistake, Do you need to apologize? " align="left" type="full" width="453px"]2356._xfImport[/ATTACH] If you did something wrong, like let's think about Facebook's Cambridge Analytica situation where they had a hack, a lot of dates got released, and they've known about it for a long time, but you know, they've never really brought it to people's attention, you have no choice but to get in front of it and apologize. Because it's an issue where you're wrong. [B]You don’t have to discuss it[/B] In situations like that, you're better off to keep your mouth shut and not discuss anything because it'll eventually die down. But if you're in the wrong like the Facebook Cambridge Analytica situation or, do you remember the old school Comcast situation where there was a Comcast tech who went to a person's house to fix the issues, right? And to fix it, he also had to call Comcast himself as a tech and get on the phone with the headquarters, and he was on wait for like 40 minutes, and it was so long he accidentally fell asleep on the person's couch. And the dude who lived there recorded it and was like Comcast technician falls asleep on my couch. Now, it's not right, but the real problem is like it wasn't the technician's fault, it was Comcast's fault for having terrible service. When your technicians call in, they should have priority. But that's something that you have no choice but to apologize for and Comcast had so many issues, they eventually just changed their name from Comcast to Xfinity, right. [B]If you did wrong, then apologize[/B] In general, if it's polarizing and there's no real right or wrong, and it's, everyone's going to have their own opinions, keep your mouth shut, let it die down. If there's something that you did wrong, apologize. Tim Sykes takes their comments, and he'll dish it right back out to them. And that works really well, and that's built him a cult-like following of his loyal fans, and they'll promote him, they'll talk about him in a positive way, because his results are good, but you're going to get comments at the same time, and yeah, you can end up going after the comments and telling people, like oh no, you're wrong, and this is that, and you can leverage it to your advantage, but it's polarizing. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Money Making Forums
Business Ideas Forum
Dealing With Business Mistake, Do you need to apologize?
Top