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Creative Ways for Introverts to Make Money
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[QUOTE="FaresGB, post: 156562"] You know that chat box that comes up with a message along the lines of, “Hi, how can I assist you today?” when you’re on a website, and you assume it’s a chatbot? Sometimes, it’s an actual person. A chat agent assists customers online for various companies across a range of different industries. The job entails promptly and professionally assisting customers along a spectrum of customer service needs and escalating to the next service level if you can’t resolve the issue. While this job does require messaging people frequently, juggling different chat streams, it doesn’t require face time, and the position can be done from the comfort of home -- double bonus. To become a chat agent, you will need a computer with internet access and the ability to type a certain speed with a level of accuracy. Some places of employment may test you. The pay varies, but a chat support specialist make an average of $14.62 an hour in the U.S. This is a customer-facing job, so a polite and friendly computer manner helps as well as the ability to ask questions to gain insight to help resolve the customer issue. It depends on where you’re working, but it helps to know about the business, products, services, processes and policies, as well. To get started, check out major job sites such as FlexJobs, Glassdoor, Monster, ZipRecruiter, CareerBuilder and Indeed, and type in “chat agent,” “chat support” or "chat representative.” [/QUOTE]
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