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Consumer protection laws.
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[QUOTE="arunima25, post: 112613, member: 30475"] Customer service and satisfaction is the prime thing for any business to run. If the consumer is satisfied with the service or product, the business will bloom. There are established brands in market for decades and they still go strong in market despite of enormous competition is because they have enough trust from consumers. Consumer protection law is in all countries to safeguard consumer's rights. And consumers need to be aware of them. But sadly many of us are not. [/QUOTE]
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