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As a manager, how do you handle confrontational staff?
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[QUOTE="Etini, post: 287729, member: 90141"] There are different kinds of temperaments owned by different people. Some are calm, some are quiet, some are confrontational and some are diplomatic. Confrontational people are people that would always tell you that you have done wrong regardless of if you are their superior or not. They are blunt people that don't have the time to sugar-coat anything. They tell you the way it is. Confrontational people are not bad people. They are people who don't just have the luxury to be nice. They are not diplomatic. If you are not really understanding, you might take their bluntness for insolence. As a superior in an organization, how would you deal with people that are blunt about their feelings? The kneejerk reaction would be to despise them but that would not be a good man management approach. You just let them be. Examine if there are points in their concerns. Take the message and forget about the delivery. [/QUOTE]
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As a manager, how do you handle confrontational staff?
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