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Are soft skills important?
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[QUOTE="blessingc, post: 240148, member: 73446"] Soft skills are non-technical skills that relate to how your work. They have to do with how you manage your job, your interaction with other employees, and your ability to solve problems, communication skills, listening [URL='https://googleweblight.com/sp?hl&geid=NSTNR&u=https://www.thebalancecareers.com/types-of-listening-skills-with-examples-2063759'] [/URL]skills, time management, and empathy, among others. Soft skills are important skills and can be valuable to business success. Highly-developed presentation skills, networking abilities, and etiquette awareness can help you win new customers and gain more work from existing customers. Honing your abilities to resolve conflicts, solve problems, and provide excellent customer service can lead to stronger relationships with colleagues. Strong soft skills ensure a productive, collaborative and healthy work environment, all crucial attributes for organisations in an increasingly competitive world. Soft skills not only support your relationships in the workplace, they determine your success working with customers and business partners. Employers seek out employees they can trust to represent the company in a professional and friendly way. Using soft skills to build your confidence can help you integrate into a new workplace environment and establish yourself as an essential member of their team. Today’s business landscape is about communication, relationships and presenting your organization in a positive way to the public and potential employees. Soft skills in the workplace allow organizations to effectively and efficiently use their technical skills and knowledge without being hampered by interpersonal issues, infighting and poor public and market perceptions. [/QUOTE]
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