Announcement

Collapse
No announcement yet.

2 Guidelines for Call Center Quality Assurance

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    2 Guidelines for Call Center Quality Assurance

    First point in Call Centre QA is that you must understand where the organization stands for whom the QA is being performed. What the customer's view points are and how the competitors are?

    second is deciding what is needed to be improved and how the improvement is going to be measured.
Call Centre QA

About this Group

Call Centre QA
Type: Moderated
Topics: 1
Comments: 0

Members (1)

Group Categories

Collapse

Latest Group Topics

Collapse

There are no results that meet this criteria.

Working...
X