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Account security is a top priority for us. If you suspect your account was compromised, try accessing your account and contact Customer Service immediately if you run into issues. We can review recent activity to ensure you are protected appropriately and discuss ways to keep your account secure. If you are able to log into your account without issue, it is recommended that you change your password immediately. Use a different password than the one used for the email address registered to your account, and consider changing that password as well for added security. Change your secret questions on file and verify that all of your account details (including all of the addresses on file) are accurate. If a transaction took place related...
From time to time you may experience an issue on ebay site and they recommend trying the following steps to rule out a localized cause: Clear your browsing history Try accessing the same page in another browser, device and/or private browsing window Ensure your browser, app and/or device are all up to date Check your Internet or mobile data connection Make sure that your security software is not interfering with any site features or pages Disable any browser add-ons or plugins (such as adblockers) that may cause interference You can also post to Ebay Technical Issues board so other Community members who may have experienced a similar problem can share troubleshooting advice. If you are unable to find a solution to your problem, they...
The party that pays for the shipping label is typically responsible for any loss or damage that occurs in transit. They do have the option of buying insurance for added protection should something not go as planned. If you have sold an item and it goes missing on the way to its destination, we recommend that you can work with your chosen courier to locate it. If it becomes clear the package cannot be recovered, a refund will need to be issued to your customer.
You are able to reprint a shipping label on eBay up to 10 times within the first 24 hours for domestic single item-transactions following the steps below: Sign into My eBay. In the Activity tab, click Shipping Labels, located on the left side of the page Find the label you want to reprint, then click Reprint next to it. Note: If you're reprinting an International shipping label, the customs form will also be reprinted. For some international shipments or when sending your item to a military FPO, APO or DPO address with USPS, you may be limited to 1 print or reprint. If you find yourself hitting a limit, you can void the original label and attempt to print a new one.
When you need to void a shipping label, follow the steps below: Sign into My eBay. In the Activity tab, click Shipping Labels, located on the left side of the page. In the Actions column, click More Actions, then select Void. Select your reason for voiding the label. If you want to send a message to the buyer, enter it in the text box. Click Void shipping label. Certain labels are limited to one printed label for security purposes. After a limit is reached, you can reprint once the void request is approved, processed and completed. Be aware that the full process can take 2-3 weeks to complete in some situations, so you may need to print sooner with an alternative method ie. courier website or shipping location.
You can save vehicles within My Garage on eBay Motors, making it easy to find parts for your vehicles. You can delete your saved vehicles with the steps below Also be sure to check out the official eBay Motors Blog as well for some great articles on Classics, Culture, upcoming Events and more!
Unlike most other purchases on eBay, buying a car on eBay Motors won't be through eBay Checkout. You will actually work with the dealer directly for payment arrangements, which typically include a deposit. Depending on the listing format, you can Bid on vehicles, Buy It Now or Make an Offer when the option is available. You can learn about financing in our Financing Center or review any options the seller offers directly within the listing. As a reminder, vehicles offered on Craigslist, AutoTrader or other online sites are not eBay transactions, even if they claim to be. When bidding on a vehicle, it will appear under Bids/Offers in My eBay. If you suspect a scam or other fraudulent activity, let ebay know by emailing [email protected].
eBay Motors has a number of resources to help you make an informed purchase. The listing itself will include specifics such as the condition, warranty, safety features, engine type, as well as a description of the vehicle from the seller themselves. We offer resources for Vehicle Inspections & Vehicle History Reports and recommend checking the Kelly Blue Book value of a used vehicle when deciding on your price range. You can always contact the Seller directly from the listing for specific questions. Be sure to visit your state's Department of Motor Vehicles website for details on taxes, title transfers and registration. The Shipping Tab within the listing and our Shipping Center can provide more information on your shipping options.
Whether you know what you are looking for or just want to browse, eBay Motors has a wide variety of vehicles to choose from. You can start with our All Vehicles page or type keywords such as the make & model into the search bar at the top of the screen and click Search. You can use the options on the left of the screen to narrow down your search results. Even if there isn't currently a listing that matches what you're looking for, you can select the Save this search option to receive notifications of new listings.
eBay Motors is a great place to look for the vehicle of your dreams. Below you will find steps to find the perfect fit for you: Finding a vehicle on eBay Doing your research Bidding or Buying, and completing your purchase Most importantly, be sure to review our eBay Motors Security Center for common red flags when buying a vehicle online such as: listings found on third party marketplaces such as Craigslist or AutoTrader claiming to be transactions from or facilitated by eBay; vehicles not available for inspection until after payment; requests to pay with iTunes Gift Cards or instant money transfers; and messages sent to your personal email account that do not appear in your eBay Messages. We do offer Vehicle Purchase Protection for...
A scan form can be used by a USPS clerk or driver for up to 50 packages you are shipping out. This saves time for both you and USPS and ensures your shipped items are being recorded as accepted. Below you will find a video outlining the steps on how to print labels in bulk and create a scan form for your shipments.
Payment methods can vary on the listing, but an electronic payment method will be available in most categories. Electronic payment methods currently available include PayPal, a credit or debit card through the seller's Merchant Account or through Managed Payments on eBay. Payment upon pickup is an option for local pickup listings and some categories do allow for checks, money orders or bank transfers. Keep in mind that our eBay Money Back Guarantee can only cover transactions that occur through eBay checkout, and while alternative payment options may be allowed for certain items, we wouldn't have access to payments made outside of our platform. Managed Payments began on a small scale in 2018 and will be expanding in 2019. In 2021, we...
When starting to sell on eBay, your payments may be held for up to 21 days as a part of our Funds Availability Policy. During this time, you can use some of your pending payment to pay for shipment and get your business up and running. To Qualify You must have a PayPal account set up for your label payments. You need to select USPS Domestic or First Class International as your shipping option. The total cost of the order is less than $50, and the shipping cost is $15 (or less). The total cost of the order is more than $50 and the shipping cost no more than 30% of the order. Note: If the cost of shipping is more than the total payment for the transaction you won’t be able to use the held funds to fund your label. To Opt-In To opt-in...
The first step we recommend is to confirm that the financial information saved on PayPal is up to date. Expired credit cards or outdated billing addresses can lead to errors when attempting to complete a purchase on eBay. Sometimes if you haven’t made a purchase on eBay recently and you’ve saved your PayPal account for streamlined checkout, the authorization may no longer be valid. Try temporarily disabling this feature with the following steps: Login to your PayPal account Go to Settings > Security > Permissions you’ve given On the next page, find eBay and select Remove Return to eBay and go to My eBay Select the Account tab Click the Personal Information link Under Financial Information, click Remove for the "Saved checkout...
Why was I charged more on my invoice for a FedEx label than the original estimate? If you see a charge for a FedEx label that is different from the initial quote, the package type, dimensions or weight provided when the label was created may have differed from what FedEx received. There are also sometimes additional fees that may be assessed based on factors such as delivery location or size. You can review the actual cost by following the steps below: To view on your Shipping Labels page: Go to Shipping Labels in Sell, Selling Manager or Seller Hub Change the date range to 60 days and search by Buyer ID, Tracking Number, or Item Number Once the search is complete, you can click on the Label Cost and view the shipment details...
If a purchase you made turns out to be related to unauthorized use of the seller’s account and you are not able to open a refund request in the Resolution Center these are some steps you can take. If you paid with PayPal, check the transaction details to see if the payment is pending/unclaimed. If payment is currently unclaimed you may be able to cancel the payment directly from the transaction. ebay cannot help if the payment is pending/unclaimed. See this PayPal help page for how to cancel pending funds. If you are not able to cancel the pending/unclaimed payment it will revert back to you after 30 days. If the funds have been claimed you can call eBay customer service. If you are outside of the United States you can call using...
There are various reasons eBay may remove a listing from the site, and eBay will always send the buyer a letter (be sure to check your eBay Messages). In some cases where the seller's account has been suspended, they might have still shipped the item. Because of this possibility, you might have to wait until the day after the expected delivery date before opening an item not received request in the Resolution Center. In some listings removed for this reason, however, you might be able start an item not received request right away. Though eBay won't be able to tell you details of the seller's account, you can contact eBay Customer Service to double check your options. For purchases made from a seller's account that has been...
First check to see if the seller shipped to the address shown in the order details, found in your purchase history. Verify that your shipping address is correct in your account and that there is no sign that it has been compromised. Refer to the eBay Help Pages on changing your account settings and getting help with a hacked account for more info. Be sure to check with your neighbors or leasing office to see if the package was misdelivered nearby. If you are unable to locate your purchase or if the seller shipped to a different address than the one you provided, you can file an ‘item not received’ request for a replacement or refund. You can open this from the options in the dropdown menu to right of the item in your purchase history...
Sellers with a Basic Store subscription or higher receive many benefits, including a quarterly coupon to purchase eBay-branded shipping supplies. There are several ways to find this coupon, listed below. From Seller Hub Go to Manage My Store > Subscriber Discounts > Click on the Shipping Supplies box to see if you have any coupons Save This Link: Subscriber Discounts From My eBay > Summary you will find available coupons at the top of your Activity tab (see screenshot): Once you have found your coupon, you can use it to purchase eBay-branded shipping supplies from the eBay Shipping Supplies store.
You can add items to your Watch list, Wish list, an existing list, or even create a New List as you shop: You can manage your lists by going to the Watch List area of My eBay: From there, click on the down arrow next to your Watchlist. A drop-down menu will open and you can select a list to work with: If you saved an item to your Watchlist and would like to add it to a different list, follow these steps: Go to the Watchlist area and find the item Check the box beside the item Click on the Blue "Add to List" button When the Add to list box opens select the list you would like the item to be moved to and then click Add Note: This will copy the item to your other list, but will not delete it from the original list If you would...
I have this idea for the longest time to start my e-commerce store. However, I am still undecided as to which is the best platform to sell my products. Anyone who has any experience running their e-commerce stores from home is invited to shed light on this. I thank you in advance. All the best!
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