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Business strategy
How to Ensure Customers’ Satisfaction
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[QUOTE="blessingc, post: 247890, member: 73446"] [JUSTIFY][SIZE=18px][FONT=Times New Roman]Customers satisfaction should be the one of the goals of a business owner. How you treat your customers will make them keep patronizing you, make them refer others, and make them happy. The happiness of your customers should be your priority because they are the reason you started the business in the first place. Now, talking about ensuring customers satisfaction is why alot of small business and companies have special offices that ensures they deliver good customer care. They listen to the customers and look into the problems or challenges they are facing to see how to rectify them. One of the ways you can derive the satisfaction of customers is to ensure your staffs or workers give to them exactly what they ordered for and not what the employees seems to find right. And make sure to attend to them with attention and care so they can enjoy coming to you, when you are concerned about their opinions of your company, and you appreciate them for their patronage they will be more willing to purchase your goods or services because they feel wanted. Another way you can make them satisfied is by giving out bonuses to them and making your products with quality.[/FONT][/SIZE][/JUSTIFY] [/QUOTE]
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