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How To Build Trust And Increase Sales
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[QUOTE="Yusra3, post: 277124, member: 31907"] In order for customers to make a purchase, they first need to trust you. If they don’t believe that you have their best interests at heart, they’re not going to hand over their hard-earned money. As a business owner, it’s your job to build that trust and there are a few ways to go about it. For starters, be transparent about what you’re selling. Don’t try to hide the ball or gloss over the details. Customers appreciate honesty and will be more likely to do business with you if they feel like they can trust you. It’s also important that you keep your promises. If you tell a customer that you’ll do something, make sure you follow through. Whether it’s following up after a purchase or addressing a concern, always do what you say you’re going to do. This will help build customer loyalty and repeat business. Finally, take the time to get to know your customers. The more personal the relationship, the easier it is to build trust. Ask them about their lives, their families, and their hobbies anything that will help you connect on a deeper level. When customers feel like they know and can relate to you, they’re more likely to do business with you. [/QUOTE]
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